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To sign-up for services, please visit City Hall located at 220 E 1st Avenue. You will need to provide your driver's license or other government-issued photo ID, your social security number, a $15 non-refundable account origination fee, and a copy of your lease agreement if you are renting your new home, or proof of purchase when purchasing a new home.
The account origination fee applies to all customers changing their service address.
New service can be started the same day you sign up if you come into the lobby prior to 11:30 a.m.
For your convenience, changes in service can be done over the phone after verification of Driver's License and/or SSN. These changes can include mailing address, name change, service termination.
Office Hours
Lobby & Drive-Thru
Monday - Thursday 7:30am to 5:00pm
Friday 7:30am to 12:00pm
(Closed Holidays)
Credit Card Draft Information
Due to the timing of the new utility billing schedule, users who sign up for online credit card draft or change the date of their credit card draft may see one charge that covers two months – the previous month that is now due and the current month that won’t be due until the next month. This occurs if you choose to pay on a date that is after the monthly “due date” (the 15th of every month) because by then the next bill is already in the system so the credit card processor will see the total of both bills when creating the draft. This should only occur on the first payment on a new account paid by credit card draft or a draft date change, then you will just be paying the most recent bill. To avoid paying two months on the first payment, when you sign up your credit card, please select a payment date on the due date or earlier.
2024 New Years - January 1st
January 15th - Martin Luther King Day
May 27th - Memorial Day
July 4th - Independence Day
September 2nd- Labor Day
November 11th-Veterans Day
November 28th-29th- Thanksgiving
December 25th- Christmas
2025 New Years -January 1st
2024 New Years - January 1st
January 15th - Martin Luther King Day
May 27th - Memorial Day
July 4th - Independence Day
September 2nd- Labor Day
November 11th-Veterans Day
November 28th-29th- Thanksgiving
December 25th- Christmas
2025 New Years -January 1st